Closed Problem with donations?

Discussion in 'Site Issues & Suggestions' started by AnneTanne, Aug 6, 2012.

  1. AnneTanne Barefooters
    1. Belgium Chapter

    Member Since:
    Feb 27, 2012
    Message Count:
    147
    I wonder if there is a problem with the 'Donate' link to PayPal?
    When I click on that link, I'm redirected to a page on the PayPal website that tells me that 'my last transaction couldn't be completed'.
    I tried again after logging in to my PayPal-account, but I get the same error...

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  2. Barefoot TJ Administrator
    1. Nomad Chapter
    2. Presidents

    Member Since:
    Mar 5, 2010
    Message Count:
    13,807
    I am not having that problem, Anne. Hopefully, Matt can take a look at it. It might be something within your account with PayPal? Do you have an account with PayPal? Can you clear your cache?

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  3. Barefoot TJ Administrator
    1. Nomad Chapter
    2. Presidents

    Member Since:
    Mar 5, 2010
    Message Count:
    13,807
    And most of all...thank you for your intended donation. ;)

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  4. AnneTanne Barefooters
    1. Belgium Chapter

    Member Since:
    Feb 27, 2012
    Message Count:
    147
    Still having the problem...
    And yes, I do have a PayPal account. As I said in my first post: whether I am logged in or not to that account, I get the same problem.
    I used PayPal the day before yesterday for a purchase, without a problem.

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  5. AnneTanne Barefooters
    1. Belgium Chapter

    Member Since:
    Feb 27, 2012
    Message Count:
    147
    I had this problem yesterday and this morning at home:
    Country: Belgium
    OS: Linux (Ubuntu 11.10)
    Browser: FireFox

    And I tried again at work with the same results:
    Country: The Netherlands
    OS: Windows (server, no information about the exact configuration)
    Browser: Internet Explorer

    So the problem doesn't seem to be related to my browser or OS, but maybe it's only in Europe?

    Since PayPal has been working for me on Sunday, and I don't get an error-message in my account I guess the problem is somewhere between PayPal and this website.

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  6. Barefoot TJ Administrator
    1. Nomad Chapter
    2. Presidents

    Member Since:
    Mar 5, 2010
    Message Count:
    13,807
    I'm thinking it's something to do with your account, since it's following you wherever you go. Maybe there's some remnant from one of your last transactions there that's bugging it up. If you should happen to have any other business to conduct using Pay Pal and it works, please let me know.

    Anyone want to make a donation today to test this for us to see if you have the same problem? ;) I am only half-kidding here. Hee.

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  7. AnneTanne Barefooters
    1. Belgium Chapter

    Member Since:
    Feb 27, 2012
    Message Count:
    147
    Still no problems with my PayPal account...
    But indeed, I'm always logged in with my BRS-account... Could it be that only once a year a donation is accepted? Seems very unlikely to me...

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  8. Barefoot TJ Administrator
    1. Nomad Chapter
    2. Presidents

    Member Since:
    Mar 5, 2010
    Message Count:
    13,807
    We accept multiple donations throughout the year. Sorry about all this. I'll have Matt look at it.

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  9. mmoore5553 Barefooters

    Member Since:
    Feb 26, 2012
    Message Count:
    233
    no you can make multiple donations as i have done many when testing. I am unsure what is going on.
  10. AnneTanne Barefooters
    1. Belgium Chapter

    Member Since:
    Feb 27, 2012
    Message Count:
    147
    I have been able to donate... I still don't know what was going wrong, but it didn't last...

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  11. Barefoot TJ Administrator
    1. Nomad Chapter
    2. Presidents

    Member Since:
    Mar 5, 2010
    Message Count:
    13,807
    Thanks, Anne! Glad that's taken care of.

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